이메일: 화난 손님에게 보낸 본사의 답변
핵심표현
- ~를 겪다 : go through 명사 (Struggle, Challenge, 고통, 변화를 겪다는 의미/
물리적으로 터널등을 지나갈때도 사용함)
I am going through tunnel.
Our website is going through some changes.
She had to go through pain
Our plane is going through the clouds,
핵심단어
- 문제, 사안 : matter ( issue, problem 이라기보다는 neutral )
- 불편 : inconvenience
- 기준 수준 : standard (유 norm)
- 무료의 : complimentary (감사함의 뜻으로 무료로 준다)
- 표시 표현 : gesture (that's a very nice gesture)
- 호의 : goodwill
주요표현
- 명사를 누군가에게 알려주다 : bring something to one's attention.
Thank you for bring it to our attention.
A resident brought this matter to our attention.
- ~를 얻으로 노력하다 : strive for 명사
We strive for excellence
We must strive for a better future
- ~에게 연락하다 : get in touch with 목적어 (someone)
I finally got in touch with the singer.
If you have any question feel free to get in touch with me
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