2024 0625 EBS easy writing

이메일: 손상된 주문에 대한 고객 센터의 응대

 

핵심표현

- (명사)를 겪다 : go through 명사 (긍정적인것이 없다.)

     our company is going through a lot of changes

     세리노 had to go through a lot of pain

     the train is going through a tunnel

 

핵심단어

- 진심으로 : sincerely

- 불편함 : inconvenience

- 야기하다 : cause

- 좌절감 : frustrate

- 처리하다 : process

- 즉시 : immediately

- ~를 가치있게 생각하다 : value

- 모시다 : serve

 

주요표현

- 명사에 대해 사과하다 : apologize for 명사

     i apologize for the mix up

     we apologize for any inconvenience

 

- 사과의 표시로 : as a token of apology

     as a token of apology I have made this cake for you

     as a token of apology please take this bouquet of flowers

 

- 미래에 나중에 : in the future (in the near future)

     I hope to see you again in the future

     developing good habit benefit you in the future